SY+ is pleased to announce the successful acquisition of the customer base and telecommunications operations of Zappie Network Services Ltd, marking an important milestone in our continued growth as a national provider of business communications solutions.
Effective from 1 July 2026, customers previously supported by Zappie Network Services are now part of the SY+ family, with all existing services, contracts, pricing arrangements and support commitments continuing without interruption.
Strengthening our national presence
The acquisition significantly expands SY+'s footprint across the UK, enabling us to support even more businesses with reliable, innovative and customer-focused telecommunications solutions.
As a nationwide provider of unified communications, connectivity and business technology services, our mission remains simple: to deliver exceptional service and tailored solutions that help organisations communicate, collaborate and grow more effectively.
This expansion brings together the strengths of two established businesses, combining trusted customer relationships with enhanced operational capabilities, broader technical expertise and increased investment in service delivery.
A seamless transition for customers
For existing Zappie customers, the transition to SY+ has been designed to be entirely seamless.
Your existing services continue as normal
- • Existing services or products
- • Contractual terms and minimum commitments
- • Agreed pricing arrangements
- • Direct Debit continuity
- • Day-to-day support processes
SY+ has assumed full responsibility for the management, billing and support of these services, ensuring customers continue to receive the high standards they expect while benefiting from the additional resources and capabilities of a larger national provider.
Investing in long-term partnerships
At SY+, we believe that outstanding customer service remains the foundation of every successful business relationship.
Over the coming months, our team will work closely with customers to understand their current environments, review their communications infrastructure and identify opportunities to enhance connectivity, resilience and performance as their businesses evolve.
Our approach is built on partnership rather than simply provision — helping organisations adopt technologies that genuinely improve productivity while delivering the responsive, personalised support that modern businesses require.
Looking ahead
This acquisition represents another important step in SY+'s ambition to become one of the UK's most trusted providers of business telecommunications and unified communications solutions.
We are delighted to welcome our new customers and look forward to building long-lasting relationships for many years to come.
Have questions about the transition?
Our team is available to answer your questions and discuss your telecommunications requirements.